ZEDVANCE FINANCE LIMITED
|Customer support/Customer Relations Officer
Lagos Island, Lagos State, Nigeria
Summary
Managed customer interactions and built positive relationships, enhancing service accessibility and ensuring satisfactory problem resolution.
Highlights
Cultivated strong relationships with both existing and potential customers, providing essential support and fostering client loyalty.
Served as a primary liaison between customers and company enabling access to products and services ensuring positive customer experience.
Managed resource allocation to efficiently resolve customer issues and address negative feedback, improving overall customer satisfaction.
Contributed to achieving company objectives by actively participating in strategic initiatives and fulfilling diverse operational tasks with various departments.
Developed quality time management and structured feedback processes for collaborating with colleagues ensuring work success.