AYODEJI AWODEYI

AYODEJI AWODEYI

CRM Specialist | Product Management

Lagos Island, Lagos, Nigeria.

About

Result-driven individual, possess a solid working knowledge in being proactive, organized and thriving in a fast-paced environment. Diverse experience in customer engagement and client-relations, adept at fostering positive customer and intrapersonal relationships while interpreting complex data and situations. I intend to contribute significantly to dynamic organizational growth and operational success.

Work

ZEDVANCE FINANCE LIMITED

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Customer support/Customer Relations Officer

Lagos Island, Lagos State, Nigeria

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Summary

Managed customer interactions and built positive relationships, enhancing service accessibility and ensuring satisfactory problem resolution.

Highlights

Cultivated strong relationships with both existing and potential customers, providing essential support and fostering client loyalty.

Served as a primary liaison between customers and company enabling access to products and services ensuring positive customer experience.

Managed resource allocation to efficiently resolve customer issues and address negative feedback, improving overall customer satisfaction.

Contributed to achieving company objectives by actively participating in strategic initiatives and fulfilling diverse operational tasks with various departments.

Developed quality time management and structured feedback processes for collaborating with colleagues ensuring work success.

Nigeria Geological Survey Agency, Garki, Abuja

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Assistant field Geologist (NYSC)

Garki, FCT, Nigeria

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Summary

Conducted geological analysis and field exercises, evaluating environmental risks and contributing to regional geological mapping efforts.

Highlights

Conducted in-depth analysis of mercury contamination in artisanal gold mining, evaluating risks to residents and miners in Uke, Nassarawa state.

Executed comprehensive field exercises, performing detailed spot checks and geological mapping within Sheet 300, Onitsha (1:100,000 scale).

Used geological tools and software applications like Leapfrog Geo, GemPy, to Integrate multiple datasets, build accurate, dynamic 3D subsurface models.

Developed organizational skills such as; prioritization, delegation, planning and goal setting, physical and digital organisation.

Ondo State Oil Producing Areas Development Commission

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Field Geologist (Undergraduate Internship)

Akure, Ondo State, Nigeria

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Summary

Interpreted geological data and records to support field operations and material management.

Highlights

Collected, reviewed, and interpreted critical geological data from various locations contributing to team success.

Meticulously maintained detailed records and logs for materials and equipment used, ensuring data integrity and operational transparency.

Education

Adekunle Ajasin University

Akungba Akoko, Ondo State, Nigeria
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B.Sc. (Hons.) Geology Major

Courses

Bachelor of Science in Geology

Languages

English

Proficient

Skills

Soft Skills

Fast Learner, Effective Time Management, Adaptability, Leadership, Teamwork, Creativity, Problem Solving, Excellent Communication, Critical Thinking, Client Relationship Management, Resource Allocation, Data Interpretation.

Technical Skills

Geological Analysis, Field Work, Data Review, Data Interpretation, Geological Mapping, Proofreading, Spell Checking, Data Entry, Document Filing.

Tools & Software

Microsoft Office Proficiency, CSR Tool proficiency.

Interests

Learning

Sharing positive Ideas

Connecting with people

References

Mercy Augustine

Regional Sales Manager Zedvance Finance Limited, Lagos, Nigeria. mercy.augustine@zedvance.com